Critical Incident Support

Flexible, worldwide, fast, responsive, integrated support for crisis situations.

Sometimes events occur that can disrupt our lives and our work.  In many cases they are unavoidable and can happen without warning. A traumatic event can create situations where working people and their loved ones need extra support.

Crisis support, like Workplace Options’ Rapid Response Critical Incident services, can help minimize the impact of traumatic events on a workplace and the individuals who work there.

Workplace Options crisis response team is available to assist with emotional, practical and physical support after a crisis.  The effects on a workforce after events like the death of an employee, a workplace accident, a natural disaster, an act of violence or terrorism, or other such situations can be reduced in severity and duration when trauma professionals come on-site to help an organization manage a response.

Services may include face-to-face counseling, structured telephonic counseling, contacts for organizations that can help with legal, financial and other practical concerns, and more.

Rapid Response Critical Incident can be set up quickly, when needed, and a hotline for employees’ phone calls can be set up for counseling within 24 to 48 hours or a request.

Additional details about some of our crisis support products and services are included below.

Find out more about crisis support services for your organization.

Contact us for more information

Note: available services may vary by market. 


Practical tools and training for managers and human resource professionals to help cope with crisis situations Rapid Response: Leading Through Crisis offers practical tools and training for managers and human resources staff, to learn to better cope with disasters, and minimize disruptions for their organization. The product is available globally, and provides ongoing support through...


Quick crisis support services for those who have experienced a traumatic event. Rapid Response provides support for organizations who have been impacted by traumatic events such as the death of an employee, a workplace accident, a natural disaster or others. Such situations can impact employees or their family members in a variety of ways.  The service provides in-the-moment telephonic...

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